Refund Policy

Overview

Contact Magnum Shooting Academy for the Terms and Conditions. Here is a shortened version of the Refund Policy.

Our refund and returns policy is set at 30 days. If the 30 days have passed since your purchase, we don’t refund as you have been registered on the LMS with your unique training book number.

No refunds are possible once you have completed the registration forms, and you are in possession of the books. Unfortunately, some learners register with us, go home and photocopy our books and then want a refund, so this is not possible.

To be eligible for a refund, your books/ item must be in an unused condition that you received it. It must also be in the original packaging, and the training materials must NOT be filled in.

Additional non-returnable items:

Gear / Training materials

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Death of family member
  • You have attained a serious injury that will prevent you from attending the training.
  • Training or items that is returned must be done within 30 days.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account.

Then contact your credit card company, it may take some time before your refund is officially posted, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Great introductory shooting experience. Trying a variety of weapons. Very professional, thank you to James and Craig for the awesome day out.

Tayla Terblanche Avatar Tayla Terblanche
December 15, 2022

Awesome customer service. The MSA team delivered top drawer training to guide me towards firearm competency. Safety first at all times, coupled with patience and skill in sharing their vast knowledge and experience.

Kevin Schravesande Avatar Kevin Schravesande
June 15, 2023

Best place for safety Training, Awesome people!!!!! Definitely doing my shooting training with them soonest :-)

Narisia Nelson Avatar Narisia Nelson
August 15, 2022

Attended 5 day with James. Great instructor. Shooting 15 meters with a G19.

Bryce Mahony Avatar Bryce Mahony
August 15, 2022

#MSATRAINING

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